| comeTime | 10/12/2009 17:04 | 10/14/2009 17:08 |
| OverallSatisfaction | 1 | 5 |
| PurposeOfVisit | Find locations | Learn about volunteer opportunities |
| CompletedPurpose | No | Yes |
| ValueMost | | Easy to navagite. |
| PurposeNotComplete | The site is not user friendly. | |
| Frequency | This is my first visit ever | This is my first visit ever |
| Path | Search engine result | Search engine result |
Dear Visitors at 17:04 and 17:08,
As you can see, within a period of 48 hours you had entirely different opinions about the site. Visitor 17:04 could not find locations and felt the site is not user friendly, while Visitor 17:08 was successful in learning about volunteer opportunities and felt the site was Easy to Navigate.
It may be of value to explain that the information of locations and volunteer opportunities are geared towards Santa Clara County because that is where the webmaster is located. However, if information from other sites are available to be put on the site, the webmaster will be glad to do so.
Visitor 17:04, please add details of what you think would make it user friendly for you.
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