Saturday, November 21, 2009

11/19/2009 21:34: it was a pop up


comeTime
11/19/2009 21:34
OverallSatisfaction
3
PurposeOfVisit
it was a pop up
CompletedPurpose
No
ValueMost

PurposeNotComplete

Frequency
First visit in last 3 months
Path
Other

Dear visitor at 21:34
Thank you for taking the time to provide your feedback.  When you say “it was a pop up”, I assume you mean the pop-up asking if you were interested in providing feeback of your experience.  If you had chosen “NO”, you would have proceeded on to the site.  If you had chosen “YES”, you would have proceeded onto the site, and the survey form should have been a pop-under as described in the pop up screen.  Is it possible that you may have filled the survey form before you went onto the web site.

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