Showing posts with label Aug-2009. Show all posts
Showing posts with label Aug-2009. Show all posts

Sunday, October 4, 2009

8/28/2009 10:51: too much information

comeTime
8/28/2009 10:51
OverallSatisfaction
5
PurposeOfVisit
Learn about volunteer opportunities
CompletedPurpose
No
ValueMost

PurposeNotComplete
too much information to read
Frequency
This is my first visit ever
Path
Search engine result


Dear visitor at 10:51,
Thank you for taking the time to fill in the site survey form. I am sorry you felt there was too much information to read, and would appreciate comments on what pieces of information should be added or removed.  There is a fine line between sufficient and too much information, and it is different for different individuals.  The primary role that includes extended training for new volunteers is that of tax preparer using tax preparation software.

8/27/2009 19:52: not easy to follow requirements for volunteering


comeTime
8/27/2009 19:52
OverallSatisfaction
3
PurposeOfVisit
Learn about volunteer opportunities
CompletedPurpose
No
ValueMost

PurposeNotComplete
Not very clear structure. Not easy to follow the requirements and steps to be a volunteer. Suggest a diagram/flow chart be provided to aid explanation.
Frequency
This is my first visit ever
Path
From a link on another website

Dear volunteer at 19:52
Thank you for taking the time to fill in the site survey form, and I’m sorry you were not successful in learning about volunteer opportunities.  Requirements for becoming a volunteer are fairly straightforward, but since each site, city, county and state may have additional requirements that are not generally available, the site offers a way to get started.  The online signup information is routed to the appropriate SPEC relationship manager who then contacts the volunteer.  The suggestion to create a diagram/flow chart is one to be considered seriously when a clear uniform sign-up process merges.

8/24/2009 11:24: ...simplicity in the sign up form ...

comeTime
8/24/2009 11:24
OverallSatisfaction
9
PurposeOfVisit
Learn about volunteer opportunities
CompletedPurpose
Yes
ValueMost
The simplicity in the sign up form to become a volunteer. 
PurposeNotComplete

Frequency
First visit in last 3 months
Path
Search engine result

Dear Visitor at 11:24
Thanks for filling in the site survey form.  Your high overall satisfaction in learning about volunteer opportunities and remarks on simplicity of sign up form offer a direction in which to proceed further.

8/15/2009 17:15: very helpful

comeTime
8/15/2009 17:15
OverallSatisfaction
6
PurposeOfVisit
Learn about volunteer opportunities
CompletedPurpose
Yes
ValueMost
very helpful
PurposeNotComplete

Frequency
First visit in last 3 months
Path
From a link on a blog, forum or social network

8/5/2009 19:27: ... the information ...

comeTime
8/5/2009 19:27
OverallSatisfaction
4
PurposeOfVisit
Find contact information
CompletedPurpose
Yes
ValueMost
the informartion
PurposeNotComplete

Frequency
This is my first visit ever
Path
Search engine result


Dear visitor at 19:27
Thank you for taking the time to fill in the site survey.  Glad you find the contact information useful to complete the purpose of your visit.