Showing posts with label Apr-2009. Show all posts
Showing posts with label Apr-2009. Show all posts

Tuesday, October 6, 2009

4/5/2009 1:16: status of return

comeTime
4/5/2009 1:16
OverallSatisfaction
8
PurposeOfVisit
status of return
CompletedPurpose
Yes
ValueMost
status of return, location, and frequently asked questions were helpful
PurposeNotComplete

Frequency
This is my first visit ever
Path
Typed the URL into a browser


Dear visitor at 1:16
Thank you taking the time to fill up the survey.  Since only one site offers return status information as a new service and tells you how to interpret the result, it is clear that your visit came about because you were following up.after the site had prepared the return for you.  It appears that you found additional information of value.

4/4/2009 14:08: hard to find the info

comeTime
 4/4/2009 14:08
OverallSatisfaction
2
PurposeOfVisit
Learn about services
CompletedPurpose
No
ValueMost

PurposeNotComplete
IT's hard to find the info I am looking for. Expecially among the whole ads
Frequency
This is my first visit ever
Path
Search engine result



Dear visitor at 14:08
Sorry you could not complete the purpose of your visit. It is hard to find out what info you are looking for and if the information is there or should be there.  As far as ads go, there are mixed reactions – some readers have found that ads actually help them find what they are looking for.

4/3/2009 9:51: no address found

comeTime
4/3/2009 9:51
OverallSatisfaction
3
PurposeOfVisit
Find locations
CompletedPurpose
No
ValueMost

PurposeNotComplete
No address found.
Frequency
This is my first visit ever
Path
Search engine result


Dear visitor at 9:51
Sorry you could not find a specific answer; the purpose of the site is to guide potential volunteers to the SPEC Relationship manager in charge of the site at which they hope to volunteer.