Saturday, November 21, 2009

11/20/2009 17:44: went to survey too early


comeTime
11/20/2009 17:44
OverallSatisfaction
4
PurposeOfVisit
knowledge
CompletedPurpose
No
ValueMost

PurposeNotComplete
because it took me to the survey before i was even able to look at the sight all i wanted to ...
Frequency
This is my first visit ever
Path
From an e-mail link
Dear visitor at 17:44
Thanks for taking the time to provide feedback.  I am sorry you got the survey before you could visit the site – the first query is whether or not you will provide the software, and if you said YES you are requested to fill it up after leaving the website.  The survey form should have been in a pop-under, but in your case it appears that the pop under may have become a pop up before its time.


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