Tuesday, October 6, 2009

4/3/2009 9:51: no address found

comeTime
4/3/2009 9:51
OverallSatisfaction
3
PurposeOfVisit
Find locations
CompletedPurpose
No
ValueMost

PurposeNotComplete
No address found.
Frequency
This is my first visit ever
Path
Search engine result


Dear visitor at 9:51
Sorry you could not find a specific answer; the purpose of the site is to guide potential volunteers to the SPEC Relationship manager in charge of the site at which they hope to volunteer.

5/27/2009 14:43: when training begins?

comeTime
5/27/2009 14:43
OverallSatisfaction
7
PurposeOfVisit
Learn about volunteer opportunities
CompletedPurpose
Yes
ValueMost
Ability to register, however, I would like more information as to when training can begin.
PurposeNotComplete

Frequency
This is my first visit ever
Path
Search engine result


Dear visitor at 14:43,
Glad you managed to register and letting us know.  The information about training is not available at the national level, so when the information arrives at the IRS office in charge of the VITA sites close to you, the SPEC Relationship manager will be able to provide you the information.  In addition, at the time you left this message, planning for the next tax season was just getting started, and it is around this time that training is being planned.
In some places, training happens during January.  In other places, training sessions start in November and December.  This is also the online training option available through Link and Learn website.

5/19/2009 13:18: no record of return

comeTime
5/19/2009 13:18
OverallSatisfaction
2
PurposeOfVisit
Find contact information
CompletedPurpose
No
ValueMost

PurposeNotComplete
I'm Matthew xxxxx, and I had my taxes done this year with VITA in Bangor Washington..  Because of my job in the Navy, I left soon after.  I would like to know how I can contact those VITA personal so that I can gain my TAX results/information.  I've called the IRS and they say, no record of my return can be found.
Frequency
This is my first visit ever
Path
Search engine result


Dear visitor at 13:18,
Sorry you could not find the contact information for getting information about your taxes.  This site is set up for volunteers interested in helping provide the services.  However, having said that, here are some possible suggestions on how to get the results you want.  It appears that you worked with a VITA site to start the return.  It is not clear if the return was filed.  If you remember signing the paper copy of the your return, then one of two things may have happened: the IRS may have received it, in which case you should be able to get a tax transcript from the IRS.  If the IRS never received it, then your return was not filed.
On the other hand, if you gave a signed authorization by means of a signed 8879 for the site to electronically file the return, then a copy of that form would provide the Declaration Control Number (DCN) which can be used to trace the return status.  If you did not remember authorizing the electronic filing, then it is likely that it was not filed.
As I read your comment again, it is not clear if the return was filed but you did not know if it was accepted, or if you did not receive your refund, or if you want a copy of your return, or if your return was ever filed in the first place.

5/18/2009 21:44: ..training opportunities ..

comeTime
5/18/2009 21:44
OverallSatisfaction
5
PurposeOfVisit
Learn about volunteer opportunities
CompletedPurpose
Yes
ValueMost
The info it provides concerning training opportunities.
PurposeNotComplete

Frequency
First visit in last 3 months
Path
Search engine result


Dear visitor at 21:44
Thank you for your feedback.  Glad you found the information concerning training opportunities to be valuable knowledge

5/14/2009 14:11: another way of getting taxes done

comeTime
5/14/2009 14:11
OverallSatisfaction
10
PurposeOfVisit
Learn about volunteer opportunities
CompletedPurpose
Yes
ValueMost
Being able to offer our members a nother way of getting their taxs done.
PurposeNotComplete

Frequency
This is my first visit ever
Path
From a link sent to me by a friend


Dear visitor at 14:11
Thanks for filling in the site feedback form.  Glad you found the information useful, and I hope that not only will the members of your organization benefit from the services, but that your members will have the opportunity to volunteer to provide the services.