12/2/2009 9:19 Easy to find volunteer opportunities

comeTime	12/2/2009 9:19
OverallSatisfaction	8
PurposeOfVisit	Learn about volunteer opportunities
CompletedPurpose	Yes
ValueMost	easy to find and use
PurposeNotComplete
Frequency	This is my first visit ever
Path	Other

Dear visitor at 9:19,

Thank you for taking the time to leave your feedback.  I am glad you found volunteer opportunities easy to find and use.

12/1/2009 15:19 Detailed information about registration

comeTime	12/1/2009 15:19
OverallSatisfaction	7
PurposeOfVisit	Learn about volunteer opportunities
CompletedPurpose	Yes
ValueMost	Detailed information about how to register as a volunteer and the training involved
PurposeNotComplete
Frequency	This is my first visit ever
Path	Typed the URL into a browser

Dear Visitor at 15:19

Thank you for taking the time to express what you value most about the site and that you find the detailed information useful.

12/1/2009 9:21 great service but worst website

comeTime	12/1/2009 9:21
OverallSatisfaction	4
PurposeOfVisit	Find locations
CompletedPurpose	No
ValueMost
PurposeNotComplete	you obviously offer a great service, but you possibly have the worst website I have ever used.
Frequency	This is my first visit ever
Path	Search engine result

Dear visitor at 9:21

Thanks for your comments.  Sorry you could not find the locations you were looking for.  I am sorry to hear you say that it was the worst website you have ever used.

11/30/2009 20:14: can't figure out how to volunteer

comeTime	11/30/2009 20:14
OverallSatisfaction	0
PurposeOfVisit	Find contact information
CompletedPurpose	No
ValueMost
PurposeNotComplete	Could not find a way to contact people to find out about my prior appliction.  I am getting updated VITA information, but no one has contacted me yet as to where I should report for training, or when the training starts.  Very frustrating!!
Frequency	2 - 5 visits in the last 3 months
Path	From an e-mail link

Dear visitor at 20:14,

Thank you for taking the time to leave your feedback.  If you signed up through the vita-volunteers.org website, your information was forwarded to VITA HQ for action and you would have heard from them.  I don’t know where you are located, so I cannot pursue it any further, but if you fill in the online signup form again, it will go to VITA HQ again for action.  Hope you get a better response soon – it would be a loss to the VITA program to lose interested volunteers like yourself

11/30/2009 1:09: identifies group helped and services

comeTime	11/30/2009 1:09
OverallSatisfaction	8
PurposeOfVisit	Learn about volunteer opportunities
CompletedPurpose	Yes
ValueMost	It explains how the VITA program help me to complete the training. It also identify which group of people (low income and senior people) and the range of service will be serviced. I believe that I have enough knowledge and ability to serve them.
PurposeNotComplete
Frequency	This is my first visit ever
Path	Search engine result

Dear Visitor at 1:09

Thanks very much for taking the time to leave your feedback.  I am pleased that you completed the purpose for which you visited the site and a useful outcome of the time and effort that goes into making this website useful.